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You can Email us at Support@shopjapbox.com where our customer service team will assist you with whatever you may need. All emails will be answered within 2 business days. We typically send out tracking numbers to your email 3 to 5 days after it has been shipped. Domestic Orders take 2-3 weeks to arrive. International orders take anywhere from 3 to 5 weeks to arrive depending on location.
Our collection caters to people of all ages, genders and professions. We pride ourselves on only supplying the most affordable, high quality, beautifully designed Eco-friendly "foodie" products.If for any reason you not totally satisfied with your purchase, you can return for FULL REFUND.